Returns & Refund Policy

At Clif Bar & Company, we strive to ensure every bite meets our high quality standards; however, due to the perishable nature of our food products, we cannot accept returns once a package has been opened. If you receive a damaged or incorrect order, please reach out to our team within 30 days of purchase for a full refund or replacement.

1

Contact Support

Email our customer service team with your order number and a brief explanation of the issue regarding your snacks.

2

Provide Documentation

Attach clear photos of the shipping box, the product packaging, and the 'Best By' date for quality assurance review.

3

Verification Process

Our quality control team will review your request within 3-5 business days to confirm the eligibility for a refund or reshipment.

4

Resolution

Once approved, a credit will be applied to your original payment method or a fresh replacement order will be dispatched to your address.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing